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As a Digital Identity Management Admin, you can change the role and the associated administrative privileges for a specific team member. This action is available from the Team Members page, and by selecting Actions > Change role.
  1. Sign in to the Admin console and select your username in the top-right corner to expand the dropdown.
  2. Click Manage team member link to open the Team Members page.
  3. From the member list, select a specific member to open their Identity page for editing.
  4. To change or update the specific member’s current role, select Actions > Change role.
  5. Select a role for the specified user. Currently Digital Identity Management offers Super Admin or Care Representative roles. See Roles Based Access Control for more details.
  6. Select one of the confirmation prompts:
    • Change role to update the current role to a different option for the selected end-user.
    • Cancel stops the Change role action and returns you to the user’s Identity page.
  7. A success message displays to indicate the changes have been saved.
The selected user’s role is now updated or changed to the new selection. The member’s role is updated after the next successful user authentication/authorization completes and a new token is issued to the user with the new role and relevant permissions.