> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ulm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure a SMS Provider

Using the configured SMS service, send test sms message(s) to verify the dispatch/delivery in Non-Production. Configure an external provider with your organization's SMS settings to send notifications to your end users with your custom email service. From the **Admin console** provider you:

* Send test SMS message using Digital Identity Management SMS (SMS-to-email) service in a non-production environment
* Send test SMS message using configured SMS provider in a non-production environment
* Configure an external SMS email provider and send a test SMS message in a production environment

**Note:** Twilio is the supported SMS provider currently. More Provider types will be supported in an upcoming release.

1. **Working in Non-Production Environments**

2. Navigate to the **Admin console** > **Branding** > **SMS Provider**.

   The Digital Identity Management SMS service sends the message as an SMS-to-email using mailinator.com and is not a full end-to-end sms service.

   1. Select **Send Test** to generate/deliver a sms (notification message) to a destination/receiver phone number.

      <img src="https://mintcdn.com/amdocs-ulm/11Eo_UmnVjqUC-Xl/portal/m1Connect/DIMAdminGuide/images/smsProviderSmsToEmailTestModalCrop.PNG?fit=max&auto=format&n=11Eo_UmnVjqUC-Xl&q=85&s=8900171d883b64d0a445af65b58e36b5" alt="Non-Production SMS Provider box" width="406" height="239" data-path="portal/m1Connect/DIMAdminGuide/images/smsProviderSmsToEmailTestModalCrop.PNG" />

   2. Enter the destination phone number in the **To** field.

   3. Click **Send** to send a sms (notification message).

   4. Click **Cancel** to end the test.

   The destination/phone number receives a sms notification message from the mailinator service.

3. Toggle **Use my own SMS provider** switch to configure a SMS provider with your SMS settings.

4. Select the relevant provider from options listed under **Choose a provider**.

   <img src="https://mintcdn.com/amdocs-ulm/11Eo_UmnVjqUC-Xl/portal/m1Connect/DIMAdminGuide/images/smsProviderProductionDefault.png?fit=max&auto=format&n=11Eo_UmnVjqUC-Xl&q=85&s=65efd35154806fc636443eaea808f09f" alt="SMS Provider settings configuration page" width="649" height="763" data-path="portal/m1Connect/DIMAdminGuide/images/smsProviderProductionDefault.png" />

   Twilio is the only supported SMS Provider currently.

5. Enter your **SMS Provider Settings**. See the table below for more guidance regarding these fields.

6. Select **Save** to update your changes.

7. Select **Send Test** to verify your connection.

   1. Enter the destination phone number in the **To** field.

   2. Click **Send** to send a sms (notification message).

   3. Click **Cancel** to end the test.

   A successful toast message appears when the test message is sent. If the dispatch/delivery fails, a message appears with more information.

   A test sms notification message is sent to the destination/receiver phone number by the configured SMS Provider, for example Twilio.

8. **Working in Production Environment**

9. Navigate to **Admin console** > **Branding** > **SMS Provider**.

   <img src="https://mintcdn.com/amdocs-ulm/11Eo_UmnVjqUC-Xl/portal/m1Connect/DIMAdminGuide/images/smsProviderProductionDefault.png?fit=max&auto=format&n=11Eo_UmnVjqUC-Xl&q=85&s=65efd35154806fc636443eaea808f09f" alt="Production Environment SMS Provider Settings page" width="649" height="763" data-path="portal/m1Connect/DIMAdminGuide/images/smsProviderProductionDefault.png" />

10. Enter your SMS settings. See [SMS Provider Fields](providerSmsFields_r) table for more guidance regarding the fields.

11. Select **Send Test** to verify your connection.

    1. Enter a destination email address ([test@example.com](mailto:test@example.com)).

    2. Click **Send**.

    3. Select **Cancel** to stop the test.

An external SMS provider is configured and test message(s) are sent to the destination/receiver phone number.

* **[SMS Provider Fields](../topics/providerSmsFields_r)**

**Parent topic:**[About Service Providers](../topics/provider)


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