> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ulm.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboard and Authenticate with Email Address or Mobile Number

Digital Identity Management provides user onboarding and authentication with an email/mobile number and password. A new user navigates to a organization's login page, and once authenticated, they can sign up and purchase services.

## User Onboarding and Authentication Flow

**Preconditions**

* The doesn't User ID exist in Digital Identity Management.

Following is a typical user onboarding example for this flow:

* The new user visits the organization's login page to sign up.
* Digital Identity Management sends a verification message with a One-Time Password (OTP) to the user's submitted email/mobile number.
* The new user submits a new password and related information such as **Display Name**, **First Name**, **Last Name**, and **Language**.
* The user's password is validated.
* User ID is created and stored in Digital Identity Management.
* Digital Identity Management verifies the user identity.
* User is authenticated.

## Onboard and Authenticate User with Password

The new user starts with the first **Onboard and Authenticate** Process and completes their journey with the **Onboard, Authenticate and Activate** Process.

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The second process is invoked after the process step verifies that the user doesn't exist in Digital Identity Management.

**Note:** If the `create-password-prompt` is enabled (true) on the UI, the process step prompts the user to set their password.

\[product: dim]<img src="https://mintcdn.com/amdocs-ulm/ZmbRPCcDSn0CdEp9/portal/m1Connect/processGuide/images/onBoardAuthActV2.png?fit=max&auto=format&n=ZmbRPCcDSn0CdEp9&q=85&s=dd47276a24d8aaded8203a7130cca02c" alt="Onboard, authenticate and activate process flow for a new user" width="1282" height="1568" data-path="portal/m1Connect/processGuide/images/onBoardAuthActV2.png" />\[/product: dim]

**Parent topic:**[Onboard and Authenticate Process](../topics/onboardAuthenticateUserV2)


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