Introduction to ULM 9
ULM 9 is a private SaaS offering that allows an organization to deploy a customized instance of ULM 9. ULM 9 installs into your private cloud environment and current infrastructure to ensure a quick go-live scenario. ULM 9 integrates with existing systems, eliminating the need for expensive infrastructure updates. Additionally, the required microservices install into your Amazon Web Services, eliminating costly environmental upgrades. ULM 9 implements a modern microservices architecture and design to offer unparalleled flexibility, scalability, and maintainability for your business. The ULM 9 suite of identity solutions revolutionizes the approach to identity and user management. You can access Admin and Care APIs to integrate applications and provide streamlined onboarding and authentication for users. During your initial integration with the service, the ULM 9 Support team provisions your first Super Admin User and role(s).Key Features and Architecture
The modern microservice architecture illustrated below allows for dynamic updates as services change and provides superior adaptability to configure and operate your own instance of ULM 9. Microservice Layer The microservice layer is part of the base ULM 9 product with the following core services or components:- Platform - a set of common frameworks that includes APIs, integrations, solutions, and security features used by ULM 9.
- OpenID Connect - an industry-standard method that uses secure APIs to exchange information between clients and perform user authentications.
- User eXperience Data Record (UXDR®) - is a data record that collects and organizes the details of create, read, update, and delete (CRUD) events associated with a user entity that is used for monitoring and analytics.
- Notification - ULM 9 generates and delivers notification messages to users via email or SMS as supported by ULM 9 REST API-based Processes.
- Custom Data - a flexible storage mechanism to record supplementary user information to further customize and personalize their user experience.
Benefits of ULM 9
The private SaaS ULM 9 version offers the following key benefits:- Dynamic and Agile - ULM 9’s microservices can be independently developed and deployed, resulting in faster releases and feature updates for your organization.
- Scalable - Microservices within ULM 9 can be adjusted up or down according to your usage and demand, ensuring optimal performance at all times.
- Reliable and Resilient - ULM 9’s architecture guarantees a high degree of fault tolerance and uptime. If one microservice fails, there’s no impact to the global system.
- Maintainability - Each ULM 9 microservice can be patched, fixed, and deployed individually. This functionality simplifies the maintenance process and reduces downtime.
- Continuous Development - ULM 9 incorporates new capabilities and features in each release that allow you to extend your product enhancements. New business opportunities are available and achievable without incurring extra costs.
- Updates and Security - ULM 9 delivers software patches, security fixes, and upgrades on a monthly release cycle. Based on a multi-year roadmap, the software updates keeps your infrastructure up-to-date and protected.
- Data Residency and Availability - ULM 9 uses a private cloud infrastructure that is supported wherever AWS is available. This type of environment provides a solution for customers with data residency requirements. Once your AWS account is configured, the infrastructure is available and operational in real-time.
- Simplified Maintenance - ULM 9 leverages AWS’s comprehensive suite of tools and services, streamlining the management of critical services such as databases, messaging (e.g. Kafka), and notifications (email and SMS). These services are fully managed by AWS, reducing the maintenance load on your team.