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Customize email notifications sent within your organization from Digital Identity Management’s OOTB templates. Download the relevant files, complete your edits, and upload the new version. Send a test notification message to verify your changes. From the Admin console you can perform the following tasks:
  • Download the header and message template files
  • Upload (Replace) the header and message template files
  • Edit the message template files as required
  • Test the new email templates
  1. Navigate to Admin console > Branding > Email Template and select a notification Template from the dropdown list. Email Templates configuration page
  2. Choose from the following:
    • To configure a Header template (.txt file), click the Download arrow icon download arrow icon to save the file locally.
    • To configure a Message template (.html file), click the Download arrow icon download arrow icon to save the file locally.
  3. Open the local template file for editing, make your changes, and save your updated file. See About Notification Service Templates and Notification Service Email Templates for more guidance.
  4. Choose from the following to upload your new files:
    • Click Replace and select your Header txt file and click Open to complete the operation.
    • Click Replace and select your Message html file and click Open to complete the operation.
  5. To verify your template updates, select Send Test to send an email notification to the destination specified. Note: Any future template file downloads retrieves the latest version of the template file that was last uploaded. When you choose to Replace the template file, the current template file is overwritten. It’s recommended to save a local copy of your template file(s) if you need to roll back to a previous version.
A new email template is created and saved in Digital Identity Management’s data store. The Email Provider sends a notification to the email specified in the To field of the email template. Parent topic:About Notification Service Templates