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These are the most common error cases and error codes returned by the Authenticate User Process.

Invalid Credentials

If the user provides an invalid credentials (e.g., an invalid authn ID or password), and the client passes that along to the Process, then the Process responds with a HTTP 401 status code. The body includes a operationErrors array with the reason(s) as to what went wrong:
The Process error response also includes a lastStepFailedAction object that repeats the previous Process step’s request. The user can re-attempt their request with the correct authN ID and password.

Invalid MFA Code

During Authentication with MFA, if the user enters an invalid verification code (and/or the client submits an incorrect Proof Key for Action Token), the Process responds with an HTTP 401 status code. The response body includes an operationErrors array with the reason(s) as to what went wrong:
The Process error response also includes a lastStepFailedAction object that repeats the previous Process step’s request. The user can make sure they entered the correct MFA code, retry their request, and complete the Process as usual.

Error Codes

Below is a list of potential error codes that may be returned during the execution of this Process. Note: See Common Process Error Codes.