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Digital Identity Management provides user onboarding and authentication with an email/mobile number and password. A new user navigates to a organization’s login page, and once authenticated, they can sign up and purchase services.

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User Onboarding and Authentication Flow

Preconditions
  • The doesn’t User ID exist in Digital Identity Management.
Following is a typical user onboarding example for this flow:
  • The new user visits the organization’s login page to sign up.
  • Digital Identity Management sends a verification message with a One-Time Password (OTP) to the user’s submitted email/mobile number.
  • The new user submits a new password and related information such as Display Name, First Name, Last Name, and Language.
  • The user’s password is validated.
  • User ID is created and stored in Digital Identity Management.
  • Digital Identity Management verifies the user identity.
  • User is authenticated.

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Onboard and Authenticate User with Password

The new user starts with the first Onboard and Authenticate Process and completes their journey with the Onboard, Authenticate and Activate Process. [product: dim]Onboard user with password authentication flow[/product: dim] The second process is invoked after the process step verifies that the user doesn’t exist in Digital Identity Management. Note: If the create-password-prompt is enabled (true) on the UI, the process step prompts the user to set their password. [product: dim]Onboard, authenticate and activate process flow for a new user[/product: dim] Parent topic:Onboard and Authenticate Process